Frequently asked questions

1. What is TEE Buddy and why do I need it ?

TEE Buddy is an innovative automation extension designed to enhance your golfing experience by securing tee times at busy golf courses. It operates as a browser plug-in that automates the reservation process based on your preferences. With TEE Buddy, you can:

  • Automate repetitive tasks: It mimics the actions you would take on a reservation page, such as selecting dates and times, filling in details, and confirming bookings.
  • Increase your chances: By automating the booking process, TEE Buddy significantly boosts your likelihood of obtaining a desired tee time, which can be challenging to secure manually due to high demand.
  • Save time: Instead of constantly monitoring reservation pages, TEE Buddy does the work for you, freeing up your time for other activities.
  • Enjoy convenience: Easy to install and use, TEE Buddy works quietly in the background, making it a hassle-free addition to your golf planning routine.

In essence, TEE Buddy is the perfect companion for avid golfers looking to effortlessly book tee times at their favorite courses.

2. What data does it collect from me ?

Absolutely nothing! We designed the extension with data privacy at its core. However your basic data might be collected by the browser web store from where you downloaded this extension or the payment interfaces while you did any transations, the responsibility of which solely lies with the relevant entity.

3. Is it legal to use ?

Robotic Process Automation (RPA) has been a standard practise in the software industry wherein manual tasks are automated to achieve efficiency. TEE Buddy is one such utility which helps you to win the race against time by acting on your behalf using the very interface you use manually. This does not breach any code of conduct or policy terms of the application provider.

4. Which golf courses does it support ?

We began developing this for golf courses in the USA, hence it should generically work for all major clubs. However there might be some structural differences between each courses based on number of input it takes from you which might cause issues. We have compiled a list of courses where it has been proven to work seamlessly.

If you find it sailing smooth in other courses, please do mail us so that we can list it here. Current revision of the extension limits itself to USA, but we shall plan to cover other countries based on demand. Do reach out to us here for any clarifications.

5. How do I submit a feature request/raise issue/support request ?

TEE Buddy is currently developed and maintained by couple of enthusiastic folks in their spare time. We strive to address your issues within the stipulated SLA periods above, but there might be delays due to unforseen circumstances. Request you to contact them here for any issues or clarifications.

6. Which web browser do we support ?

TEE Buddy is targeted for Chrome family of browsers (Google Chrome, Microsoft Edge, Chromium) as it gives us a large user base to cover. However we would try releasing it for Mozilla Firefox, if there is a demand.

7. Where do I make payments/subscribe ?

We use Stripe as our payments and subscription management platform. In order to have simpler integration we use ExtensionPay within the extension. Your data is goverened by the policies of both these services, however we just use your email and subscription status to determine the functionalities within the extension.

8. Why doesn't it grab my favourite slot when they are released ?

TEE Buddy's effectiveness hinges on the booking website's response time and your internet connection speed1. It's designed to simulate your actions on the webpage swiftly. However, during peak hours, the booking site may experience slowdowns, leading to errors or the selection of unintended slots.

For example, at Bethpage State Park, tee times are made available at 7 PM daily, but they're typically claimed within a minute—often due to other bots or priority access3. During these times, the site's responsiveness drops, and slots you see may be taken before you can click “Book.”

The best strategy is to utilize TEE Buddy during off-peak hours to snatch up slots freed by cancellations. These often occur within 48 hours of the slot release times. By setting your preferences in the Premium version, TEE Buddy can avoid grabbing less desirable slots, increasing your chances of securing a tee time before noon on any given day.